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Vonage

(telecommunications)

Software Engineer (GO)

Location Type
Remote
Role
Backend
Level
Mid
Language (main)
Go
Frameworks (other)
Vue

About Vonage

Vonage Holdings Corp., founded in 1998 initially as Min-X, is a leading American cloud communications provider headquartered in Holmdel, New Jersey. The company began as a residential telecommunications service provider based on Voice over Internet Protocol (VoIP) technology. In 2001, it rebranded to Vonage and relocated its headquarters to Holmdel in 2005. Initially catering to consumer markets, it has since expanded significantly into business-to-business communications services through multiple acquisitions starting in 2013.

Today, Vonage serves a diverse customer base with offerings including unified communications, contact center applications, and a suite of communications APIs that enable developers and businesses to integrate voice, video, and messaging into their applications. Despite its growth in the enterprise sector, it continues to support its residential VoIP services.

At Vonage, we power the future of communications with industry-leading APIs and cloud-based platforms.

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands – such as Airbnb, Viber, WhatsApp, and Snapchat – accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Vonage’s global reach includes offices beyond the United States, notably in Europe and Asia, with more than 2,000 employees worldwide. The company went public in 2006 and reported revenues of $1.25 billion as of 2020. A significant milestone was achieved in July 2022, when Ericsson acquired Vonage for $6.2 billion, further enhancing its cloud communications capabilities.

The company’s headquarters is located at 101 Crawfords Corner Road, Suite 2416, Holmdel, New Jersey, and it maintains a presence in key international markets including the United Kingdom, Netherlands, and several locations in Asia. Vonage continues to innovate in cloud communications, focusing on integrating advanced communication tools for businesses and developers, thereby maintaining a strong position in the telecommunications industry.

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About the Job

Join Vonage and help us innovate cloud communications for businesses worldwide!

One of our core components is the Customer Identity & Access Management (IAM) service, which provides secure, scalable, and standards-based identity solutions to all Vonage products and users.

We’re seeking a talented Software Engineer to help evolve our IAM system, contributing to a high-availability, globally distributed service. You’ll be part of an international, experienced team passionate about distributed systems, real-time communications, cloud infrastructure, and security protocols.

Your key responsibilities:

  • Contribute to the design and development of the Customer Identity & Access Management service using modern technologies and identity standards like OpenID Connect, JWT, and SAML.
  • Participate in system design and hands-on software development for backend services.
  • Implement and maintain REST APIs with a focus on scalability, availability, and security.
  • Collaborate on global CI/CD and infrastructure deployment strategies for IAM with a target of 99.99999% availability.
  • Support the implementation of new IAM features requested by our Product Team.
  • Occasionally contribute to frontend (web) tasks when needed (having some web knowledge is a plus).
  • Help evaluate and improve service quality through monitoring, metrics, and performance enhancements.
  • Explore and integrate AI-powered tools into the software development lifecycle to boost efficiency, automation, and code quality.
  • Occasionally contribute to frontend (web) tasks when needed (having some web knowledge is a plus).

What you’ll bring

Required:

  • Proficiency in any imperative language. The most used language in the team is Golang, so already knowing that is a plus.
  • Good understanding of RESTful APIs and backend development.
  • Familiarity with Docker and container-based architectures.
  • Comfortable using Git in a trunk-based development environment.
  • Knowledge of Continuous Deployment principles and tools.

Experience we consider a plus:

  • Exposure to frontend technologies (e.g., basic Vue, HTML/CSS).
  • Experience with AWS, especially IAM-relevant services.
  • Familiarity with Kubernetes and orchestration tools like ArgoCD and Helm.
  • Understanding of CI/CD pipelines, especially using Jenkins.
  • Knowledge of infrastructure components like nginx, envoy, Kafka, Redis, Vault, Nomad, or Consul.

#LI-JM1

There’s no perfect candidate. You don’t need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you’re passionate about what you could achieve at Vonage, we’d love to hear from you.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.