Site Reliability Engineer II – Data Science

Location Type

Remote

Role

Site Reliability

Level

Mid

Language (main)

Python

Language (alt)

Java

Languages (other)

C++

About Akamai Technologies

Akamai Technologies Inc is a leading provider of cloud services specializing in delivering, optimizing, and securing online content and business applications over the internet. Founded in 1998, Akamai has become a trusted partner for global enterprises seeking industry-leading reliability, scale, and expertise to grow their businesses with confidence. The company operates the world’s most distributed platform, offering full-stack cloud computing solutions that combine performance and affordability.

Akamai’s portfolio includes cloud security, mobile and web performance, carrier, and media delivery solutions. Their market-leading security solutions, superior threat intelligence, and global operations team provide comprehensive defense in depth to safeguard enterprise data and applications everywhere. This includes protection against cyberattacks such as distributed denial-of-service (DDoS) attacks and API threats, enhancing cybersecurity for diverse industries including media and entertainment, financial services, healthcare, and gaming.

Serving a broad customer base that includes major companies like Adobe, Airbnb, Autodesk, Alibaba, and The Coca-Cola Company, Akamai leverages direct sales teams, channel partners, application service providers, system integrators, and resellers worldwide to market its solutions. Their geographic footprint spans the Americas, Europe, the Middle East, Africa, and Asia-Pacific.

Akamai’s mission centers on powering and protecting business online through advanced cloud computing and security services. They emphasize data classification and protection by categorizing data sensitivity and applying tailored security controls to prevent unauthorized access and data breaches. This approach ensures critical information compliance with industry standards such as GDPR and PCI DSS.

Headquartered in Cambridge, Massachusetts, Akamai Technologies continues to innovate in the cybersecurity and cloud computing fields, maintaining a strong position as a reliable provider of performance, security, and scalability for internet-based businesses globally.

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

Your health
Your finances
Your family
Your time at work
Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world’s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

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About the Job

Do you enjoy inferring from big data and passionate about cutting edge technology?

Do solving some of the Internet’s most difficult content delivery challenges interest you?

Join our Data Science SRE team.

Our team uses large datasets to analyze and measure the performance and reliability of our platform. We are networking data scientists, we combine our knowledge of data analysis, networking and distributed systems. We define key performance indicators, determine how different factors impact them. In addition, our team develops new forecast and early warning systems.

Partner with the best

You’ll apply statistical data analysis, together with cutting edge machine learning and an understanding of networking protocols. Diagnosing and solving some of the Internet’s most difficult content delivery challenges. You’ll work with cross-functional teams to understand and measure the performance and reliability of our platform. Note: this is not a QA, DevOps or Operations role.

As a Site Reliability Engineer, II you will be responsible for:

Applying analytical skills and statistical insights to identify performance bottlenecks and reliability challenges and propose solutions.
Developing new tools to diagnose problems faster and in a more independent manner.
Defining, implementing and mining data feeds drawn from Akamai internal sources in order to produce insights.
Influencing company decision-making at the highest levels and identifying areas for new technology investments.
Partnering with Engineering, Operations and Product teams to help guide adoption of new features and processes.
Building software tools and systems to automate analytical tasks and workflows to increase efficiency and reliability.

Do what you love

To be successful in this role you will:

Have academic or industrial experience and PhD or master’s degree in computer science or another quantitative field.
Have an analytical background with experience in statistical data analysis.
Demonstrate experience with coding in one or more of the following languages (python, Java, C/C++).
Possess experience with Internet protocols (DNS/HTTP/TLS/TCP).
Have an understanding of Machine Learning algorithms.
Have excellent communication and organizational skills and be able to articulate technical information in an easy-to-understand manner.

Work in a way that works for you

FlexBase, Akamai’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work

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Join us

Are you seeking an opportunity to learn and make a real impact in a global technology company? Come join us and learn with a team of people who will energize and inspire you! #LI-Remote