Sr. Solutions Engineer

Location Type

Remote

Role

Solutions

Level

Senior

About HashiCorp

At HashiCorp, we specialize in providing infrastructure automation software that empowers organizations to deploy, secure, connect, and run any infrastructure for their applications. Founded in 2012 in San Francisco, our mission is to redefine infrastructure management through automation, making it easier for businesses to innovate in the cloud era.

We develop a suite of open-source tools and commercial products centered on infrastructure as code, enabling developers and operators to automate the provisioning, securing, running, and connecting of cloud-based infrastructure and applications. Our flagship products include Terraform for infrastructure provisioning, Vault for secrets management, Consul for service networking, and Nomad for workload orchestration.

Our solutions help enterprises bridge the gap between development and operations teams by creating consistent workflows and policies across multiple cloud providers and on-premises environments. This approach reduces complexity, accelerates software delivery, and improves security posture.

HashiCorp’s community-driven approach fosters innovation and widespread adoption, with millions of users worldwide leveraging our tools to manage billions of cloud infrastructure resources. We also provide enterprise-grade features, support, and training to help organizations scale their infrastructure automation securely and efficiently.

Our commitment is to empower teams to adopt modern cloud infrastructure practices through automation, standardization, and open standards, enabling businesses to deliver software faster and more reliably in today’s dynamic environments.

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About the Job

Sr. Solutions Engineer (Pre Sales Engineer)

About the team

The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp. Through consultative engagement, we identify our Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they’ve implemented.

What you’ll do (Responsibilities)

As a Sr. Solutions Engineer at HashiCorp, you will partner closely with one or more Sales Executives and support the entire Customer journey. This includes pipeline creation, achieving technical wins, onboarding, driving consumption, and ensuring successful renewals. Your expertise and guidance will be crucial in helping Customers unlock the full potential of our solutions and achieve their desired business outcomes. In this role you will be expected to:

Serve as Trusted Advisor: You will act as a trusted advisor to aligned accounts, technical teams, and business stakeholders throughout the customer lifecycle.
Exhibit Strong Communication Skills: You will influence decisions through effective presentations, demos, technical engagements, and workshops, showcasing your strong communication skills.
Understand the Customer’s Journey: You will guide customers through a value realization journey aligned to their strategic priorities, designing technical and business-focused solutions that drive adoption and growth.
Prove Business Value: You will demonstrate the business value of HashiCorp solutions in solving the customer’s business problems and driving their target outcomes.
Contribute to Customer Success: You will regularly participate in activities such as customer QBRs, cadence calls, customer office hours, and advanced roadmap sessions.
Drive Expansion and Adoption: You will seek to drive expansion within current product lines and promote the adoption of multi-product integrated solutions.
Partner with Cross-Functional Teams: You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
Provide Authoritative Guidance: You will offer authoritative guidance on DevOps concepts, leveraging your strong skills in infrastructure architecture, cloud, IT operations, security, and development technologies and processes.
Maintain Technology Expertise: You will establish and maintain a deep understanding of the HashiCorp portfolio, the partner ecosystem, and the competitive landscape.

What you’ll need (Minimum qualifications)

Experience: 5+ years in a Technical Pre-Sales or Sales Engineering role, or equivalent experience – practitioners are appreciated as well.
Technical Expertise: Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms.
Customer Engagement: Proven experience with implementing software products or solutions in large and dynamic enterprise companies.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences.
Problem-Solving Skills: Demonstrated ability to analyze complex technical problems and develop innovative solutions.
Collaboration: Experience working well in a highly dynamic team environment that focuses on providing above industry standard customer service. Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success.
Travel: Ability to travel as needed, with domestic and occasional international travel required.
Languages : Native Japanese language skill is must and conversational level of English language skill is preferred

What’s nice to have (preferred qualifications)

Knowledge of HashiCorp Tools: Knowledge of, and experience with, any of the tools in the HashiCorp portfolio.
Technical Certifications: Relevant technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus.
Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.

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“HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement.”